Direct Access to Doctor

The Real Benefits of Having a Doctor You Can Text

Modern Access to Care—Without the Red Tape

Imagine having a question about your medication, a new rash, or a lingering cold—and being able to reach your doctor directly. No waiting on hold. No repeating your story to multiple people.

At Zion Asher Family Physicians, this is a core part of how we care for our members.

As a Direct Primary Care (DPC) practice, we provide secure, direct access to your doctor, including messaging during office hours and urgent call access after hours. It’s a smarter, more respectful way to practice medicine—for both patients and physicians.

Texting During Office Hours: Quick Answers, Less Hassle

We offer a secure way for patients to message their doctor directly with non-urgent concerns during office hours. Most messages are returned within about 4 hours—often much sooner.

This is perfect for:

  • Medication questions

  • Minor symptom updates

  • Follow-up needs

  • Quick clarifications between visits

No need to take time off work, wait days for an appointment, or worry about a new charge just to ask a simple question.

After-Hours Access for Urgent Needs

For urgent issues after hours, we ask that members call instead of texting. Calling ensures a faster response and helps us prioritize time-sensitive concerns appropriately.

Examples of when to call after hours:

  • High fever

  • Possible infection

  • Acute injury

  • Worsening symptoms that can’t wait for morning

This balanced system allows us to be accessible without burning out, and it ensures that your doctor is truly available when it matters most.

Avoiding Unnecessary Appointments (and Bills)

Many questions don’t require an in-person visit—but would result in one if you had to go through the traditional insurance-based system.

Being able to message your doctor helps:

  • Avoid ER visits for non-emergencies

  • Prevent unnecessary urgent care trips

  • Save money on co-pays and time off work

And since our membership is a flat monthly fee, you’re never charged extra for reaching out.

Better Care for Chronic and Preventive Needs

Whether you're managing thyroid disease, blood pressure, hormones, or just trying to stay on track with your health goals, small questions can lead to big wins. When you can check in easily, we can keep your care plan moving forward without delays.

Real Access = Real Relationships

The old way of practicing medicine—rushed visits, long waits, impersonal portals—wasn’t working.
Direct Primary Care rebuilds trust by giving patients a real connection to their physician.

You’ll still have full visits when needed, but you’ll also have the peace of mind of knowing your doctor is just a message or call away.

The Zion Asher Difference

We’re committed to:

  • Same-day or next-day visits when needed

  • Secure messaging with clear boundaries and timely replies

  • After-hours urgent care access by phone

  • Flat-fee pricing so you never hesitate to reach out

This isn’t concierge medicine for the wealthy. It’s affordable, modern care that puts patients first—and insurance bureaucracy last.

Interested in a better kind of care?

Join Zion Asher Family Physicians or contact us to learn more.

⚖️ Medical Disclaimer:

This article is for educational purposes only and does not constitute medical advice or establish a patient-provider relationship. Always consult with a licensed physician for any health concerns.

Last Update: